Constant Contact Review
By Admin
Constant Contact
A reliable, well-supported email platform — especially strong for event-driven businesses and nonprofits.
Best for: Best for events and nonprofits
From $12/month
Pros
- Excellent customer support (phone, chat, email)
- Built-in event management tools
- Hundreds of industry-specific templates
- Nonprofit discounts available
- SMS marketing included on higher tiers
Cons
- Pricing is higher than newer competitors
- Automation capabilities are basic
- A/B testing is limited to subject lines
- Fewer integrations than Mailchimp
Overview
Constant Contact is one of the oldest and most established email marketing platforms, founded in 1995. Known for its ease of use and strong event marketing features, Constant Contact serves hundreds of thousands of small businesses, nonprofits, and solopreneurs.
Key Features
Constant Contact offers a drag-and-drop email editor, marketing automation, list segmentation, A/B subject line testing, event management tools, surveys and polls, social media marketing, landing pages, and SMS marketing. The event management feature (registration, invitations, tracking) is a unique differentiator.
Ease of Use
Constant Contact is designed for users with minimal technical experience. The email editor includes hundreds of templates organized by industry, and the interface is straightforward. Setting up automations is simple — though the options are less advanced than some competitors.
Pricing
Constant Contact starts at $12/month (Lite), $35/month (Standard), and $80/month (Premium). Pricing scales with contact count. A 14-day free trial is available. Nonprofit discounts of up to 30% are offered.
Customer Support
All plans include phone, chat, and email support. The support team is consistently rated as friendly and helpful. Extensive knowledge base, video tutorials, and community forums are available. Free onboarding webinars help new users get started.
Who Should Use Constant Contact
Constant Contact is ideal for small businesses and nonprofits that want reliable, easy-to-use email marketing with strong customer support. It is particularly good for organizations that run events.
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